Privacy Policy

Information We Collect

We collect different types of information to provide and improve our services. Here's what we gather and why it matters for your experience with Elkarvenimus.

Personal Information You Provide

• Account registration details including name, email address, and professional information
• Payment information processed securely through third-party payment processors
• Communication preferences and contact information for support requests
• Profile information you choose to share for learning program participation
• Content you upload for computer vision analysis and AI processing

Automatically Collected Information

How We Use Your Information

Your data serves specific purposes that directly benefit your experience with our platform. We don't use your information for purposes beyond what's necessary to provide our services.

• Delivering personalized learning experiences in our AI and computer vision programs
• Processing and analyzing uploaded content for computer vision tasks
• Providing technical support and responding to your inquiries
• Improving our algorithms and platform performance based on usage patterns
• Sending important service updates and security notifications
• Generating anonymized statistics and insights for platform enhancement

Data Sharing and Third Parties

We're selective about who we work with and never sell your personal information. Here's exactly when and why we might share your data with trusted partners.

Service Providers

We work with carefully vetted companies that help us deliver our services. These include cloud hosting providers, payment processors, and analytics services. All partners sign strict data protection agreements.

Legal Requirements

We may disclose information when required by law, to protect our rights, or to ensure platform security. This happens rarely and only when legally necessary or to prevent harm.

Your Privacy Rights

You have significant control over your personal information. These rights apply regardless of where you're located, and we make exercising them straightforward.

• Access: Request a copy of all personal information we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request removal of your personal data (with some exceptions for legal compliance)
• Portability: Receive your data in a machine-readable format
• Restriction: Limit how we process your information in certain circumstances
• Objection: Opt out of certain types of data processing

How to Exercise Your Rights

Contact our privacy team at support@elkarvenimus.org with your request. We'll respond within 30 days and verify your identity before processing any requests. Most requests are handled free of charge.

Data Security and Protection

Protecting your information isn't just about compliance—it's about maintaining your trust. We use multiple layers of security to safeguard your data.

• End-to-end encryption for data transmission and storage
• Regular security audits and penetration testing
• Multi-factor authentication for account access
• Secure data centers with physical and digital access controls
• Employee training on data protection and privacy practices
• Incident response procedures for potential security breaches

While we implement robust security measures, no system is completely immune to threats. We continuously monitor and improve our security practices to stay ahead of evolving risks.

International Data Transfers

Our services operate globally, which sometimes requires transferring data across borders. We ensure appropriate safeguards are in place for international transfers, including standard contractual clauses and adequacy decisions where applicable.

Data processed within our platform may be stored on servers located in the United States and other countries where our service providers operate. All transfers comply with applicable privacy laws and regulations.

Data Retention

We keep your information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

• Account information: Retained while your account is active plus 3 years
• Learning program data: Retained for 5 years to track progress and provide certificates
• Uploaded content: Processed and deleted within 90 days unless saved to your account
• Support communications: Retained for 2 years for quality assurance
• Payment records: Retained for 7 years for tax and accounting purposes

Cookies and Tracking

We use cookies and similar technologies to enhance your experience and understand how you interact with our platform. You can control cookie settings through your browser preferences.

Essential cookies are necessary for platform functionality and cannot be disabled. Optional cookies help us improve our services and can be managed through your account settings or browser preferences.

Children's Privacy

Our services are designed for users 16 years and older. We don't knowingly collect personal information from children under 16. If we discover we've collected such information, we'll delete it promptly and may terminate the associated account.

Changes to This Policy

We update this privacy policy as our services evolve and privacy laws change. Significant changes will be communicated through email or platform notifications at least 30 days before they take effect.

Continued use of our services after policy changes indicates acceptance of the updated terms. You can always review the current version of this policy on our website.